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Please read these Terms and Conditions carefully before using the website operated by

By using or accessing our website, you agree to be legally bound by these Terms and Conditions of use as they apply to your use of or access to our website.

If you do not wish to be bound by these Terms and Conditions then you may not use our website.

Our website is a place for you to select and order car hire in Spain. Details of the car hire and the supplier are shown on our website next to each product. Car hire is subject to the Terms and Conditions imposed by the supplier. In the event of any conflict between the Terms and Conditions of sale of the supplier and these Terms and Conditions, the Terms and Conditions of the supplier shall prevail.

By using this site you acknowledge the contract for sale and purchase of the car hire in question is exclusively a contract between yourself and the supplier of the car hire.

You will be subject to the specific terms of the supplier of car hire set out below:



The car hire prices include: 

Limited Mileage (150 km included per day. Extra km is charged depending on the group of vehicle), Airport fees & VAT



Free Additional Driver at Castellon and Valencia Airports.

The car hire prices do not include: 

Malco Rent a Car offer insurance to cover the excess if you are picking the car up from Castellon Office or Vila-Real Office, if this is not taken out the following Excess applies that will be charged on the credit card and returned to your card as long as no damage is made to uninsured parts of the car. (Please note when the money is returned to the card Malco have no control over the rate of exchange of the day): 
EXCESS AMOUNT IF COLLECTING FROM CASTELLON OFFICE OR VILA-REAL OFFICE IS €400 EUROS (This amount will be returned after verification that the vehicle is in the same condition as have been taken)
Such return or release of any deposit may take several days to appear on your card statement depending on the operation of your bank. 
Malco rent a car, is not responsible for the fees charged by your bank on the return of the franchise and reserves the right to cancel delivery of the vehicle in case of doubts about the financial capacity of the client or the history of defaults or serious incidents with our merchant in previous rentals.
The insurance does not cover roadside assistance, wheels, tires, hubcaps, locks, windows, side and rear-view mirrors, undercarriage, motor, towing service after accident, clutch, battery, locks, damage to oil sump, catalytic convertor, radiator 

SCDW Insurance

To cover this excess there is a charge of €10.62 Euros per day with a maximum of €181.50 Euros. If you are collecting from Castellon and Valencia Airports the SCDW insurance is free of charge.

The company will not be responsible for lost flight of customers, who are not in time and within our facilities to carry out checking, for all of which, exempt from any liability and expenses that will generate customers.

You  must always notify Malco Rent a Car of any collision, theft, fire or act of vandalism involving the vehicle within forty-eight hours of it occurring, and provide the pertinent documentation (accident report, police report, etc.).

Please bear in mind that you must always notify Malco Rent a Car of any collision, theft, fire or act of vandalism involving the vehicle within forty-eight hours of it occurring, and provide the pertinent documentation (accident report, police report, etc.). 

The client, together with one of our agents, has the obligation of checking the state of the rented vehicle, to ascertain that the vehicle is in a good state of use, and record possible anomalies in the upper part of the contract, with the acceptance of both parties with their pertinent signatures. If the rented vehicle, when returned, appears with damage that was not previously reflected in the contract, Malco Rent a Car will have the possibility of demanding that the client, after the expiry of the vehicle rental period, pay any amounts incurred in its repair. 


  • Third party damage or to the rental vehicle that is due to negligence or unsuitable driving.
  • Expenses and costs incurred as a result of driving under the influence of alcohol/drugs.
  • Loss, breakage or damage to the keys.
  • Damages or loss of the jack, safety triangles, vests, spare tyre, puncture kit, or any other mobile and fixed object of the vehicle interior, windscreen wipers, breakage or theft of the fuel tank cap, trunk trays, etc.
  • Inadequate petrol re-fuelling.
  • Damages to the radio-CD player or upholstery (irrespective of whether it is dirt or burns to the seats)
  • Damages resulting from the inappropriate use of the clutch and gearbox.
  • Traffic fines for speeding and parking infringements.
  • Loss of child seats.
  • Personal belongings left in the car.
  • Theft of the vehicle with the keys in the ignition.
  • Drivers not included in the contract and reckless driving.
  • Any negligence classified in the Road Traffic Rules.
  • Total costs incurred in recovering abandoned vehicles.
  • Any damages not included in any accident reports and which is detected as set forth in the section Extra Insurance Cover.
  • Damages to the engine due to negligence.
  • The days the vehicle is out of service while being repaired.
  • Damages on the underbody and roof of the vehicle 
  • Damages or losses that are the result of a negligent attitude are not covered under any circumstances.
  • Loss/stolen keys in any circumstance

Tow-away service due to client's negligence, traffic fines, damaged tyres etc 

Theft of personal effects 

Loss or damage to car keys (replacement cost between 60 € and 100 € depending on model of vehicle). 

Damage to glass, tyres, interior, top and bottom of car fines, clutch and tracking coats. 

OUT OF HOURS €30.25 Euros. Please note that this surcharge is not included in the final price.

Additional Driver (€7.26 Euros per day with a maximum of €52.80 Euros per rental)  

Young Drivers between 23-24 years old €7.26 Euros per day with a maximum of €52.80 Euros per rental

Baby seats from 9 to 18 kg €9.99 per day with a maximum of €48.40 Euros
Boosters from 15 to 36 kg €6.05 per day with a maximum of €48.40 Euros

GPS €7.26 Euros per day with a maximum of €48.40 Euros per rental

One-Way Rentals:

   Castellon Villa-Real  Castellon Airport  P.I. Manises  Valencia Airport 
Castellon   N/A  €10 €25 €50 €50
 Villa-Real €10  N/A €25  €50  €50 
 Castellon Airport €25 €25 N/A  €50  €50 
 P.I. Manises €50 €50 €50  N/A  €30 
 Valencia Airport €50 €50 €50  N/A  N/A 

Late return of the vehicle: if the vehicle is returned after the date and time agreed to in the rental contract, the insurance policy will be invalidated and the client will be subject to a penalty charge of €40 (VAT included) x day. Apart from this surcharge, clients will also be subject to the payment of the daily rental rate.

If a client returns the vehicle without its corresponding documentation a surcharge of €100 will be applied, after checking the vehicle.

Clients that abandon their vehicles at a location other than the location agreed to in the rental contract will be responsible for the costs incurred for this breach of contract, which will amount to 120 € (VAT Included). In addition, besides the daily rental rate.

Late return of the vehicle inside the same day: if the vehicle is returned after the agreed time in the rental contract, the insurance policy will be invalidated and the client will be subject to a penalty charge of €37 x day  (VAT included). 

If the vehicle requires special cleaning there is a minimum charge of €120 Euros 

Cars are not allowed to be taken outside of mainland Spain. 

Not covered by any insurance: breakage, loss or damage to keys, damage to the interior of the vehicle, use of wrong fuel, lost or stolen vehicle parts - (example - spare wheels, tools, rear tray, antennas, etc. ...) and any damages that are not reflected in an accident report. 

In any case damages are not covered, caused by negligent driving or under the influence of alcohol / drugs. 

Removal of the seats of the rented vehicles is prohibited.

We reserve the right to cancel the delivery of the vehicle in case of doubt about the client's financial ability or background to this, in default or serious incidents to Malco Rent a Car. 

Fuel Policy 

Malco fuel policy is:

Full to Full: Car will be supplied full of fuel and must be returned full of fuel (customers will be charged for a full tank of fuel and if the car is returned full of fuel you will receive a full refund). If the car is not returned full of fuel a surcharge of €40 Euros plus the charge of the fuel will be applied. 

If a customer returns the vehicle before the date agreed you will end up paying for the number of days you used the vehicle. So if you rented for 3 days but drop off on the second day, you will pay for a 2-day rent. However, prices change depending on the number of days, so you cannot expect to have the price per day of a 7-day rent if finally the rent is just for 2 days.


A valid credit card will be required at car hire collection point we DO accept AmEx. Payment shall be made by the credit card (Visa or MasterCard) of the main driver. If only a debit card is available (Visa or MasterCard is accepted) it will be necessary to take out Malco additional SCDW insurance. The amount of the rent can be paid cash, but the deposit must be with credit/debit card

Young Drivers between 23-24 years old €7.26 Euros per day with a maximum of €52.80 Euros per rental

Groups may contain similar models to those specified. No model can be guaranteed in any group. 


The rates are subject to change without notice 

The rates are subject to change without notice

Please note that the contents of our website are aimed at users aged 16 years and above, but you must be over 21 years to hire cars using the payment methods on our website.

Buying Products on our website

To order car hire you will need to follow the ordering procedures set out on the relevant order page.

Details of the prices for the car hire and the procedures for payment and collection are displayed on or through our website. The price of the car hire is the price in force at the date and time of your order. The price of the car hire may change before you place your order. We try to ensure that the prices displayed on our website are accurate but the price on your order will need to be validated by the supplier as part of the acceptance procedure. We will inform you if the car hire price is higher than that stated in your order and you may cancel the order and decide whether or not to order the car hire at the correct price.

You undertake that all details you provide to us for the purpose of ordering car hire which may be offered by us on our website will be correct.


If you have any complaints, you should direct them to us via e-mail at [email protected] or by post to 118a High Street, Lee-on-Solent, Hants, PO13 9DA

Information you provide

The following applies to any information you provide to us, for example during any registration or ordering process:

  • You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the services which are available through our website by us or our suppliers. If you obtain or choose to buy car hire through our website then we may collect information about your buying behaviour and you send us personal correspondence such as e-mails or letters then we may collect this information.
  • You must ensure that the personal information you provide is accurate and complete and that all ordering details contain your correct name, address and other requested details.

Applicability of Online Materials

You assume total responsibility and risk for your use of our website and use of all information contained within it. This will not affect any rights which you may have warranties or otherwise against the suppliers.

Compliance with Law

We have endeavoured to ensure that our website complies with UK law. However, we make no representations that the materials on our website are appropriate or available for use in location outside the UK.


The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is All car hire and company names and logos mentioned in our website are the trademarks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with or using our website as a shopping resource.

Linked Sites makes no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that endorses or accepts any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource.


We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.


All Products you purchase from our website irrespective of whether we are the seller or not will be covered by such guarantees and warranties as are provided by car hire supplier and we accept no liability for them. All other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the car hire, our website or any information or service provided through our website are strictly excluded. We will do our best to ensure that all materials and information published on our website are accurate, but please note that all materials and information on our website are provided on an ‘as is’ basis.

Exclusion of Liability

In relation to the purchase of Products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing car hire, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of or our servants, agents or any other person.


There are no charges made for cancelling car hire with, but there will be no refunds given for rentals ended early, late collections, no shows or cancellations made after the rental start date.

These terms and conditions replace all other Terms and Conditions previously applicable to the use of our website.