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Please read these Terms and Conditions carefully before using the website operated by www.hirecarsinspain.com.

By using or accessing our website, you agree to be legally bound by these Terms and Conditions of use as they apply to your use of or access to our website.

If you do not wish to be bound by these Terms and Conditions then you may not use our website.

Our website is a place for you to select and order car hire in Spain. Details of the car hire and the supplier are shown on our website next to each product. Car hire is subject to the Terms and Conditions imposed by the supplier. In the event of any conflict between the Terms and Conditions of sale of the supplier and these Terms and Conditions, the Terms and Conditions of the supplier shall prevail.

By using this site you acknowledge the contract for sale and purchase of the car hire in question is exclusively a contract between yourself and the supplier of the car hire.

You will be subject to the specific terms of the supplier of car hire set out below:

THE MAIN DRIVER OF THE HIRE VEHICLE MUST HAVE A VALID CREDIT CARD UNLESS OTHERWISE STATED

Centauro Terms

Our prices include:

  • Unlimited mileage (Except Madrid & Barcelona Airport and Train Station)
  • Applicable local taxes (VAT)
  • Compulsory insurance with excess
  • Replacement car in case of accident
  • No charge for cancellations or changes
  • Airport service
  • Emergency Contact service
  • Road maps

Our prices do not include:

  • Petrol
  • Optional Smart Insurance. 3.

Insurance conditions

Our prices include compulsory insurance for collision & theft with an excess. A deposit of 950€ would be needed as a guarantee against the excess. Prices as follows:

 Vehicle Group Excess (Euros) Deposit (Euros) 
 A, A1, B, D,  B2, D2,   €1,050  €1,050 
C, C1, C2, E, E1, E2, F1, F2, F3, F4, F5, F6, F7, P1, P2
€1,200  €1,200 
 G1, G2, G3, G4, P3, H, I €1,500 €1,500  
 P4 €3,000  €3,000

In the event of an accident or damages to the vehicle, you will be charged up to the excess amount.

To waiver the excess and the deposit, you can choose our Smart Insurance:

What is covered by our SMART Insurance:

For a minimum cost our Smart Insurance allows you to travel with total peace of mind and with the certain guarantee of no extra costs in case of accident or damage to the car. When taking out the SMART insurance there is no excess or deposit to pay.

SMART Insurance cost at Centauro Spain & Portugal locations:

 Vehicle Group Cost per day  Minimum Maximum Deposit
 A, A1, B, D,  B2, D2,   €21 Euros €63 Euros €252 Euros  €0 Euros 
C, C1, C2, E, E1, E2, F1, F2, F3, F4, F5, F6, F7, P1, P2
€22 Euros €66 Euros €264 Euros  €0 Euros 
 G1, G2, G3, G4, P3, H, I €23 Euros €69 Euros  €276 Euros  €0 Euros 
 P4 €26 Euros €130 Euros  €546 Euros  €0 Euros 

SMART Insurance cost at Centauro Italy locations:

In Italy, if customers purchased our SMART cover, theft excess is eliminated except when traveling to Campania, where the excess is reduced to the amounts shown in the table below:

Vehicle Group Cost per Day  Minimum  Maximum   Reduced Theft Excess
 A, A1, B, D, B2, D2 €25  €50  €300   €200
C, C1, C2, E, F1, E1, E2, F2, F3, F4, F5, F6, F7, P1, P2  €27  €54  €324   €300
G, G2, G3, G4, P3, H, I  €29  €58  €348   €400

 

If you decide not to take the additional SMART insurance, then we will hold the amount of €950 Euros on your credit card as a guarantee to cover the excess and any possible damages made to the vehicle.

Centauro accept debit cards only when the customer takes the full cover (Centauro SMART cover) on collection and leave a deposit of 300€ that will be charged to the card and then returned at the end of the rental.l (valid for all car types and locations)

The COMPULSORY INSURANCE AND SMART INSURANCE will be valid as long as the following conditions are met:

  • The customer, in the event of a collision or damage to the vehicle , provides Centauro the full details of the third party and possible witnesses within 48 hours, as well as a completed accident report form (provided by Centauro in every vehicle) signed by the two drivers involved in an accident and/or a police report.
  • The collision, theft, fire, did not take place during unauthorized use.

 What is not covered by any insurance

  • Damage to a third party or to the hire vehicle due to negligence or inappropriate driving.
  • Loss of child seats.
  • Loss or damage to aerials, jack, safety triangles and vests, windscreen wipers, petrol cap, luggage covers, or any other fixed or mobile component of the vehicle.
  • Damage to the engine through negligence.
  • Theft of the vehicle with keys left in the ignition.
  • Damage caused to the vehicle or to persons through driving under the influence of alcohol or drugs.
  • Fines due to breaking traffic laws and regulations during the hire period are the responsibility of the driver of the vehicle. In the event of a fine being received the amount of €30 Euros administration fee will be incurred.
  • Refueling with the wrong type of petrol.
  • Loss or damage to the keys.

Accident Administration Fee of €50 Euros for any accident that involves an accident report form having to be completed and /or where insurance companies are involved in resolving payment of damages. 

This accident administration fee will be waivered if the customer has purchased the Centauro SMART COVER.

This applies to all Centauro locations.

Cancelling or changing your booking

You can cancel or alter your booking as many times as is necessary, without incurring cancellation charges or any additional cost. 

Guaranteed vehicle group

When you book with Centauro Rent a Car, we guarantee the vehicle group requested not the brand or model shown. If the vehicle group requested is not available, Centauro Rent a Car will provide you with a vehicle belonging to a higher category group for the same price.

“Out of hours” service

Only available at the following airports and with a valid flight number:

Alicante (00:01hrs - 06:59hrs): €40 charge for collection. No charge for drop off.

Malaga (23:01hrs - 06:59hrs): €40 charge for both collection and drop off. 

Delayed flights:

If you have a confirmed reservation before 23.00 and your flight is delayed then you must call the corresponding Centauro airport office so that we can ensure your pick up. This will have a cost of €40 Euros. This service is available until 02.00 in Seville-Valencia-Mallorca-Ibiza- Barcelona-Faro-Lisbon.

For delayed flights to Alicante, Murcia and Malaga this service is available throughout the night, there is no hour limitation but it is still imperative to inform the corresponding airport office.

At all Centauro locations if you are arriving on a flight, it is imperative that we have the correct flight number or we will not be held responsible for non-collection at the airport.

Mileage

We have limited mileage in Barcelona Airport, Barcelona Sants Train Station & Madrid Airport only:

1 to 3 days  400km per day

7 to 20 days 150km per day

4 to 6 days 300km per day

21 days + 100km per day

Excess mileage will be charged at 0.15€ per Km

Free airport service

Our service when you come to pick up your vehicle at the Centauro counter in the airport terminal is offered free of charge (Alicante/Murcia), and we waive all airport fees.

EXPRESS CHECK IN

Avoid possible queues and use the Express Check-In desk at our offices. (Charge applicable)

Child seats

Child seats as well as boosters are manufactured according to European safety standards and are available on request for a daily charge of €7 Euros, up to a maximum of €84 Euros per item. Please make sure which kind of seat you require:

Baby seat (BS): 0 – 13 Kilos.

Child seat (BP): 9 – 25 Kilos.

Booster (BG): 16 – 36 Kilos.

For your child’s safety it is obligatory for children up to 12 years of age or with a height up to 135 cms to use an approved safety device corresponding to the height and weight of the child and that this must be placed on the back seat of the car.

GPS

Country

Price Per Day

Minimum

Maximum

Deposit

Spain

9€

9€

90€

100€

Portugal

9€

9€

90€

100€

Italy

12€

12€

144€

100€

 

Snow Chains

Snow chains

Cost per day

Minimum

Maximum

CA

€6 Euros

€18 Euros

€90 Euros

 

Additional drivers

Each additional driver will be €7 Euros per day, minimum €21 Euros up to a maximum charge of €84 Euros. In Italy €9 Euros per day, minimum €18 Euros up to a maximum €126 Euros

Roadside assistance

Our prices also include roadside assistance 24/7. Any towing costs incurred are not included, though we do provide, at no additional cost, a replacement car if necessary.

Conditions relating to petrol

Applicable to Centauro offices:

Full Empty with partial refund option:

This is a fast and easy service where Centauro Rent a Car will hand over the vehicle with the tank full of fuel and the customer has no need to use all the fuel or top up the tank. Just use the fuel you need, there is no need to look for a close by petrol station. Just leave the car with the tank as empty as you wish and save time as we do not have to check the fuel level

  • This system includes a refund for the amount of fuel remaining in the vehicle's tank when it is returned, excluding the amount corresponding to logistical and operational costs. Please see the table below.
  • The value of the fuel varies depending on the capacity of the fuel tank of the vehicle. You will be informed of the exact amount when picking up the vehicle, since the fuel price changes according to the official market rate.
  • The payment for the petrol will always be charged on collection.

Fuel charges by group:

 Group Minimum (€)  Maximum (€)  Re-fueling Charge (not included) 
 A 50 55  25 
 A1 50 55  25 
 B 60 80  25 
 C-C1 70 95  25 
 D 55 80  25 
 E-C2 70 90  25 
 E1 80 90  25 
 E2  60  70  25 
 F1 70 90  25 
 F2 70 90  25 
 F3 70 95  25 
 F4 79 85 25 
 F5 70 90  25 
 F6 85 95  25 
 F7 85 105  25 
 G1 80 110  25 
 G2 100 105  25 
 G3 80 95  25 
 H 80 110  25 
 I 105 135  25 
 P1 100  110  25 

Driving license requirements

All drivers must have been in possession of a full EU-valid driving license for a minimum of 1 year. The minimum age of the driver is 21. 

Only the following are considered to be valid driving licenses in Spain:

  • Those issued in accordance with current Spanish legislation
  • Those issued by member states of the European Union in accordance with community regulations
  • Those issued by other countries or those of an international nature that are effectively recognized as valid permissions to drive in Spain.

All drivers must have been in possession of a full EU-valid driving license for a minimum of 1 year. The minimum age of the driver is 21. If the driver is 75 or over, then they will be required to select an additional supplement. This is an obligatory supplement regardless of the type of cover contracted. Prices as follows:

Young Drivers: Between the ages of 21 years to 24 years

Country Price Per Day  Minimum  Maximum 
Spain  €5  €15  €70 
Portugal  €5 €15  €70 
Italy €13  €26  €182 

Senior Driver: 75 years or over

 Country Price Per Day  Minimum  Maximum 
Spain  €5 €15  €70 
Portugal  €5 €15  €70 
 Italy  €5 €15  €70 

Payment

Payment options:

  1. Pre-payment by credit card. To take advantage of a discount, make your payment online when making your reservation via our secure webpage (at Centauro locations) using your Visa or MasterCard credit card.(*)
  2. Payment on arrival. Payment can be made when collecting the vehicle. With this option NO discount is applicable.

* Once the reservation has been completed, if you wish to change your mind and pre-pay, there will be no discount applied to the price.

Payment is at the point of arrival, on collection of your vehicle, or through our secure web page, with Visa or MasterCard credit or debit cards.

For payment by debit card you must either pay the deposit of €1,050 - €3000 Euros or take out the SMART insurance. The deposit will then be refunded to you at the end of your rental if there is no new damage made to the car.

We do accept cash for payment of the car hire along with a credit card (NOT DEBIT) as a guarantee.

The holder of the card must present it together with their voucher when they come to pick up the vehicle.

Restrictions

  • Vehicles collected at any of our locations cannot be taken on any ferry between the Balearic Islands, Ceuta, Melilla and/or the mainland/Portugal.
  • From our Mainland offices/Portugal only, vehicles can be taken outside of Spain to Andorra/France/Portugal/Spain only. CHARGE APPLIES.
  • For rentals where the vehicle is handed over in Barcelona (including the Train Station), the customer must pay €0.15 Euros for each kilometer exceeding the following set limits based on the number of hire days: 400 kilometers per day for 1-3 day rentals; 300 kilometers per day for 4-6 day rentals; 150 kilometers per day for 7-20 day rentals; and 100 kilometers per day for rentals of 21 days or more.

Inter-branch hiring

You may return the vehicle to any of Centauro own offices, provided that you advise us of this on making your booking. If the system blocks a booking between different destinations, that means bookings are not permitted between the branches requested. Please see prices below:

ONE WAY

ALICANTE

BENIDORM

TORREVIEJA

VALENCIA

MURCIA

MÁLAGA

BARCELONA

SEVILLA

SANTA JUSTA

MADRID

FARO

LISBOA

PORTO

ALICANTE

€0 

€60

€60

€60

€60

€120

€170

€120

€120

€170

NA

NA

NA

BENIDORM

€60

€0

€60

€60

€60

€120

€170

€120

€120

€170

NA

NA

NA

TORREVIEJA

€60

€60

€0

€60

€60

€120

€170

€120

€120

€170

NA

NA

NA

VALENCIA

€60

€60

€60

€0

€60

€120

€170

€120

€120

€170

NA

NA

NA

MURCIA

€60

€60

€60

€60

€0

€120

€170

€120

€120

€170

NA

NA

NA

MÁLAGA

€120

€120

€120

€120

€120

€0

€170

€120

€120

€170

NA

NA

NA

BARCELONA

€170

€170

€170

€170

€170

€170

€0

€170

€170

€170

NA

NA

NA

SEVILLA

€120

€120

€120

€120

€120

€120

€170

€0

€30

€170

NA

NA

NA

SANTA JUSTA

€120

€120

€120

€120

€120

€120

€170

€30

€0

€170

NA

NA

NA

MADRID

€170

€170

€170

€170

€170

€170

€170

€170

€170

€0

NA

NA

NA

 

It is not available in groups B2, D2, G2, G3, P1, P2, H or I or F6-F7 in Portugal

Cross Border From Mainland Spain/Portugal: vehicles can be taken outside of Spain/Portugal to Andorra/France/Portugal/Spain only. From Italy: vehicles can be taken outside of Italy to France/Monaco/Switzerland/Austria/San Marino only. Additional obligatory Cross Border cover: 9€ per day, minimum 27€, maximum 90€. Vehicles collected at any of our locations cannot be taken on any ferry to/between/from any islands or countries.

Documentation required on collection of the vehicle

Please remember that on picking up the vehicle you must have with you: your passport or identity card, your driving license, credit card and Centauro booking number.

Groups may contain similar models to those specified. No model can be guaranteed in any group. 

ALL PRICES ARE FOR THE RENTAL ONLY (UNLESS OTHERWISE STATED). ADDITIONAL EXTRAS ARE PAID LOCALLY ON ARRIVAL

The rates are subject to change without notice

The rates are subject to change without notice

Please note that the contents of our website are aimed at users aged 16 years and above, but you must be over 21 years to hire cars using the payment methods on our website.

Buying Products on our website

To order car hire you will need to follow the ordering procedures set out on the relevant order page.

Details of the prices for the car hire and the procedures for payment and collection are displayed on or through our website. The price of the car hire is the price in force at the date and time of your order. The price of the car hire may change before you place your order. We try to ensure that the prices displayed on our website are accurate but the price on your order will need to be validated by the supplier as part of the acceptance procedure. We will inform you if the car hire price is higher than that stated in your order and you may cancel the order and decide whether or not to order the car hire at the correct price.

You undertake that all details you provide to us for the purpose of ordering car hire which may be offered by us on our website will be correct.

Complaints

If you have any complaints, you should direct them to us via e-mail at help@hirecarsinspain.com or by post to 118a High Street, Lee-on-Solent, Hants, PO13 9DA

Information you provide

The following applies to any information you provide to us, for example during any registration or ordering process:

  • You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the services which are available through our website by us or our suppliers. If you obtain or choose to buy car hire through our website then we may collect information about your buying behaviour and you send us personal correspondence such as e-mails or letters then we may collect this information.
  • You must ensure that the personal information you provide is accurate and complete and that all ordering details contain your correct name, address and other requested details.

Applicability of Online Materials

You assume total responsibility and risk for your use of our website and use of all information contained within it. This will not affect any rights which you may have warranties or otherwise against the suppliers.

Compliance with Law

We have endeavoured to ensure that our website complies with UK law. However, we make no representations that the materials on our website are appropriate or available for use in location outside the UK.

Copyright

The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is hirecarsinspain.com. All car hire and company names and logos mentioned in our website are the trademarks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with hirecarsinspain.com or using our website as a shopping resource.

Linked Sites

Hirecarsinspain.com makes no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from hirecarsinspain.com and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that hirecarsinspain.com endorses or accepts any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource.

Alterations

We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.

Liability

All Products you purchase from our website irrespective of whether we are the seller or not will be covered by such guarantees and warranties as are provided by car hire supplier and we accept no liability for them. All other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the car hire, our website or any information or service provided through our website are strictly excluded. We will do our best to ensure that all materials and information published on our website are accurate, but please note that all materials and information on our website are provided on an ‘as is’ basis.

Exclusion of Liability

In relation to the purchase of Products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing car hire, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of hirecarsinspain.com or our servants, agents or any other person.

Cancellations

There are no charges made for cancelling car hire with hirecarsinspain.com, but there will be no refunds given for rentals ended early, late collections, no shows or cancellations made after the rental start date.

These terms and conditions replace all other Terms and Conditions previously applicable to the use of our website.