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Please read these Terms and Conditions carefully before using the website operated by www.hirecarsinspain.com.

By using or accessing our website, you agree to be legally bound by these Terms and Conditions of use as they apply to your use of or access to our website.

If you do not wish to be bound by these Terms and Conditions then you may not use our website.

Our website is a place for you to select and order car hire in Spain. Details of the car hire and the supplier are shown on our website next to each product. Car hire is subject to the Terms and Conditions imposed by the supplier. In the event of any conflict between the Terms and Conditions of sale of the supplier and these Terms and Conditions, the Terms and Conditions of the supplier shall prevail.

By using this site you acknowledge the contract for sale and purchase of the car hire in question is exclusively a contract between yourself and the supplier of the car hire.

You will be subject to the specific terms of the supplier of car hire set out below:

THE MAIN DRIVER OF THE HIRE VEHICLE MUST HAVE A VALID CREDIT CARD UNLESS OTHERWISE STATED

Dickmanns Terms

The car hire prices include:

  • Unlimited mileage (except for Madrid Airport) - Customers must return the car before exceeding 2,000km per rental in order to change to a new vehicle. Please note all extras like fuel will be charged again. Failure to return the car will result in a €1.5 Euros per km charge
  • Airport fees
  • VAT
  • Insurance with: CDW: Collision Damage Waiver (DEPOSIT REQUIRED IF INSURANCE IS NOT TAKEN OUT AND FOR NEGLIGENCE) 

ACCIDENT/POLICE REPORT FORMS MUST BE FILLED IN IF THERE IS ANY DAMAGE TO THE CAR OR CHARGES WILL BE APPLIED 


The car hire prices do not include:

All payments by credit card will incur a €4.95 Euros charge

The insurance does not cover:

  • roadside assistance
  • wheels
  • tires
  • hubcaps
  • locks
  • windows, side and rear-view mirrors
  • undercarriage
  • motor, towing service after accident
  • clutch
  • battery
  • damage to oil sump
  • catalytic convertor
  • radiator

Dickmann offer a SCDW insurance (see below) if this is not taken out the following Excess applies this will be taken as a block/swipe on your credit card:

EXCESS AMOUNTS

Group Price
Group B to FT €950 Euros
Group H to I €1,500 Euros

The block/swipe will be taken off after verification that the vehicle is in the same condition as have been taken. Therefore we should receive at least two hours prior to the end time contained in the customer contract, so our agents have enough time to check fully the vehicle.

Dickmanns rent a car, is not responsible for the fees charged by your bank on the return of the franchise and reserves the right to cancel delivery of the vehicle in case of doubts about the financial capacity of the client or the history of defaults or serious incidents with our merchant in previous rentals.

The company will not be responsible for lost flight of customers, who are not in time and within our facilities to carry out checking, for all of which, exempt from any liability and expenses that will generate customers.

SCDW Insurance (Dickmanns offer this insurance that includes no deposit)

  • 24h telephone assistance
  • external windows
  • rear-view mirrors
  • punctures, tires and wheels
  • roadside assistance
  • damage sheet for use “SCDW”
  • 1 additional courtesy hour free of charge by return,
  • damages to locks 
  • hubcaps and aerials 


The cost of the insurance is as follows:
ADDITIONAL INSURANCE SCDW

 Day(s) Group B, BB, BC & BD Group CC, CA, CD, CN, D, DA, F & FT  Group E, H, I & JA 
1 €59.80 Euros €64.55 Euros  €69.30 Euros 
2 €59.80 Euros €64.55 Euros €69.30 Euros 
3 €71.20 Euros €75.95 Euros €80.70 Euros 
4 €80.70 Euros €85.45 Euros €90.20 Euros 
5 €99.70 Euros €104.45 Euros  €109.20 Euros 
6 €109.20 Euros €118.70 Euros €123.45 Euros 
7 €132.95 Euros €137.70 Euros €147.20 Euros 
8 €147.20 Euros €156.70 Euros  €166.20 Euros 
9 €161.45 Euros €170.95 Euros  €180.45 Euros 
10 €180.45 Euros €189.95 Euros  €199.45 Euros 
11 €189.95 Euros €199.45 Euros €208.95 Euros 
12 €199.45 Euros €208.95 Euros €223.20 Euros
13 €201.45 Euros €210.95 Euros  €225.20 Euros 
14 €203.45 Euros €212.95 Euros  €227.20 Euros 
15 €205.45 Euros €214.95 Euros €229.20 Euros
16 €207.45 Euros €216.95 Euros  €231.20 Euros 
17 €208.45 Euros €217.95 Euros  €232.20 Euros 
18 €209.45 Euros €218.95 Euros  €233.20 Euros 
19 €210.45 Euros €219.95 Euros  €234.20 Euros 
20 €211.45 Euros €220.95 Euros  €235.20 Euros 
21 €213.45 Euros €222.95 Euros  €237.20 Euros 
22 €215.45 Euros €225.95 Euros  €239.20 Euros 
23 €217.45 Euros €227.95 Euros  €241.20 Euros 
24 €219.45 Euros €229.95 Euros  €243.20 Euros
25 €221.45 Euros €231.95 Euros  €245.20 Euros
26 €223.45 Euros €233.95 Euros  €247.20 Euros 
27 €225.45 Euros €235.95 Euros  €249.20 Euros 
28 €227.45 Euros €237.95 Euros  €251.20 Euros 

IF YOU ARE ARRIVING OUT OF HOURS YOU MUST TAKE OUT DICKMANNS PREMIUM PLUS INSURANCE ON TOP OF THE OUT OF HOURS CHARGE


You must always notify Dickmanns Rent a Car of any collision, theft, fire or act of vandalism involving the vehicle within forty-eight hours of it occurring, and provide the pertinent documentation (accident report, police report, etc.).

Please bear in mind that you must always notify Dickmanns Rent a Car of any collision, theft, fire or act of vandalism involving the vehicle within forty-eight hours of it occurring, and provide the pertinent documentation (accident report, police report, etc.).

The client, together with one of our agents, has the obligation of checking the state of the rented vehicle, to ascertain that the vehicle is in a good state of use, and record possible anomalies in the upper part of the contract, with the acceptance of both parties with their pertinent signatures. If the rented vehicle, when returned, appears with damage that was not previously reflected in the contract, Dickmanns Rent a Car will have the possibility of demanding that the client, after the expiry of the vehicle rental period, pay any amounts incurred in its repair.

THE FOLLOWING IS NOT COVERED UNDER ANY INSURANCE:

  • Third party damage or to the rental vehicle that is due to negligence or unsuitable driving.
  • Expenses and costs incurred as a result of driving under the influence of alcohol/drugs.
  • Loss, breakage or damage to the keys.
  • Damages or loss of the jack, safety triangles, vests, spare tire, puncture kit, or any other mobile and fixed object of the vehicle interior, windscreen wipers, breakage or theft of the fuel tank cap, trunk trays, etc.
  • Inadequate petrol re-fueling.
  • Damages to the radio-CD player or upholstery (irrespective of whether it is dirt or burns to the seats)
  • Damages resulting from the inappropriate use of the clutch and gearbox.
  • Traffic fines for speeding and parking infringements.
  • Loss of child seats.
  • Personal belongings left in the car.
  • Theft of the vehicle with the keys in the ignition.
  • Drivers not included in the contract and reckless driving.
  • Any negligence classified in the Road Traffic Rules.
  • Total costs incurred in recovering abandoned vehicles.
  • Any damages not included in any accident reports and which is detected as set forth in the section Extra Insurance Cover.
  • Damages to the engine due to negligence.
  • The days the vehicle is out of service while being repaired.
  • Tow truck expenses if the Premium Plus cover has not been contracted.
  • Damages or losses that are the result of a negligent attitude are not covered under any circumstances.
  • Loss/stolen keys in any circumstance
  • Tow-away service due to client's negligence, traffic fines, damaged tyres etc

Theft of personal effects

Loss or damage to car keys (replacement cost between 60 € and 100 € depending on model of vehicle).

Damage to glass, tires, interior, top and bottom of car fines, clutch and tracking coats

In the event of an accident, and if no extra cover is contracted, clients will incur a charge of €150 for processing costs (document management, accident reports, notifications to insurance companies, etc.).

Limited Mileage at Madrid Airport:

The limitations of Km per day at a cost of €0.45 Euros per Km are:

From 1 to 3 days: 350 km per day

From 4 to 6 days: 250 km per day

From 7 to 14 days: 150 km per day

From 15 days on: 100 km per day

OUT OF HOURS

€40 Euros this applies both ways Please note that this surcharge is not included in the final price.
ALICANTE AIRPORT : 23:59 - 07:00
MURCIA AIRPORT : 22:30 - 09:00   
VALENCIA AIRPORT : 23:00 - 08:00 

IF YOU ARE ARRIVING OUT OF HOURS YOU MUST TAKE OUT DICKMANNS PREMIUM PLUS INSURANCE ON TOP OF THE OUT OF HOURS CHARGE

Additional Driver (€4.5 Euros per day with a maximum of €50 Euros per rental) maximum number of Additional drivers is 3

Young Drivers between 21-25 years old €4.5 Euros per day with a maximum €50 Euros

Drivers with less than four years on their driving licence will pay €4.5 Euros per day with a maximum €50 Euros

Drivers 75 or over MUST TAKE OUT THE SCDW INSURANCE the cheapest way of doing this is by choosing our 'All Inclusive' option (orange banner). The prices of the 'All Inclusive' includes Dickmanns insurance with no excess.

MAXI-COSI NOT AVAILABLE

Baby seat (1 – 3 years) (€5.35 Euros per day maximum €50 Euros per rental)

Booster seat (4+ years) (€5.35 Euros per day maximum €50 Euros per rental)

GPS €6.5 Euros per day with a maximum of €65 Euros per rental (€100 Euros deposit required)

Extra charge for Diesel if the vehicle provided is Diesel it will be subject to an extra charge of €2 for each rental day.

If a client returns the vehicle without its corresponding documentation a surcharge of €100 will be applied, after checking the vehicle.

One-Way Charges (in Euros):

   MJV LAL  TOR  ALC  MOR  VLC  MAD 
 Murcia (MJV)  N/A  N/A  €35 €35   €90  €90  €120
 Los Alcazares (LAL)  N/A  N/A  €35  €35  €90  €90  €120
 Torrevieja (TOR)  €35  €35  N/A  €35  €90  €90  €120
 Alicante (ALC)  €35  €35  €35  N/A  €50  €90  €120
 Moraira (MOR)  €90  €90  €90  €50  N/A €50  €100
 Valencia (VLC)  €90  €90  €90  €90  €50  N/A  €100
 Madrid (MAD)  €120  €120  €120  €120  €100  €100  N/A


THE SAME SERVICE FOR LARGER GROUPS WILL BE SUBJECT TO AN INCREASE OF 50% OVER -ONE WAY- TRIPS.

A charge of €50 Euros for cars picked up at a different location if your flight is diverted.

Late return of the vehicle: if the vehicle is returned after the date and time agreed to in the rental contract, the insurance policy will be invalidated and the client will be subject to a penalty charge of €40 (VAT included) x day. Apart from this surcharge, clients will also be subject to the payment of the daily rental rate.

If a client returns the vehicle without its corresponding documentation a surcharge of €100 will be applied, after checking the vehicle.

Clients that abandon their vehicles at a location other than the location agreed to in the rental contract will be responsible for the costs incurred for this breach of contract, which will amount to 
120 (VAT Included). In addition, besides the daily rental rate. 

Late return of the vehicle inside the same day: if the vehicle is returned after the agreed time in the rental contract, the insurance policy will be invalidated and the client will be subject to a penalty charge of €37 x day (VAT included).

Penalty fines €37 Euros + customer to pay fine

Accident management fee €150 Euros

If the vehicle requires special cleaning a there is a minimum charge of €120 Euros

Cars are not allowed to be taken outside of mainland Spain.

Not covered by any insurance: breakage, loss or damage to keys, damage to the interior of the vehicle, use of wrong fuel, lost or stolen vehicle parts - (example - spare wheels, tools, rear tray, antennas, etc. ...) and any damages that are not reflected in an accident report.

In any case damages are not covered, caused by negligent driving or under the influence of alcohol / drugs.

Removal of the seats of the rented vehicles is prohibited.

We reserve the right to cancel the delivery of the vehicle in case of doubt about the client's financial ability or background to this, in default or serious incidents to Dickmanns Rent a Car.

Fuel Policy

Dickmanns have two fuel policies available: Full to Empty and Full to Full. This is defined by the choice you made when booking your car on our website.

Full to Empty: The car will be supplied with a full tank and on arrival you will be asked to pay for a full tank of fuel.

Fuel prices will be between ** (see table) depending on the model of the vehicle delivered. This price includes the service for refueling which will be ** (see table). Please note that this price may change between now and the date of collection.

At the end of the rent you will be refunded proportional to the amount of fuel remaining in the tank, excluding operating and refueling costs.

 Group Price  Re-fueling Charge 
B €70 - €81 (incl. refueling service €17 - €34)
BB €73 - €82 (incl. refueling service €19 - €34)
BC €73 - €82 (incl. refueling service €19 - €34)
CC €84 - €98 (incl. refueling service €24 - €34)
CA €85 - €101 (incl. refueling service €24 - €34)
CD €85 - €101 (incl. refueling service €25 - €34)
D €86 - €109 (incl. refueling service €26 - 34)
F €100 - €110  (incl. refueling service €25 - 34)
FT €100 - €110  (incl. refueling service €25 - 34)
H €110 - €115  (incl. refueling service €27 - 34)
I €130 - €140  (incl. refueling service €27 - 34)
J €130 - €140 (incl. refueling service €27 - 34)
JA €130 - €140 (incl. refueling service €27 - 34)

Full to Full: Car will be supplier full of fuel and must be returned full of fuel (customers will be charged for a full tank of fuel and if the car is returned full of fuel you will receive a full refund). If the car is not returned full of fuel a surcharge of €40 Euros plus the charge of the fuel will be applied. Customers that choose the full - full rate, will be required to show at the counter the receipt of fuel refueling within the same day of the return and a slot within the usual time of arrival from the service station to the branch back, never exceeding 10 km radius.

If a customer returns the vehicle before the date agreed in the lease, Dickmanns Rent a Car will not reimburse the customer for unused days. In special circumstances (serious illness, etc...) Dickmanns rent a car, would consider if reimbursement is made.

The rental contract can only have a maximum duration of 28 days, and will be charged pursuant to the season in question. The initial contract can only be of 28 days up to a maximum of 89 days.

Customers arriving without a car hire voucher will incur a €15 Euros admin charge

Requirements:

A valid credit card will be required at car hire collection point (American Express not accepted). Payment shall be made by the credit card (Visa or MasterCard) of the main driver. If only a debit card is available (Visa or MasterCard is accepted) it will be necessary to take out Dickmanns Premium Plus Cover.

All payments by credit card will incur a €4.95 Euros charge

Drivers must be 21 years of age and have held a valid driving license for at least two years and 25 Years old for Groups H, I & JA.

Drivers aged between 21-25 years old €4.5 Euros per day with a maximum €50 Euros
Drivers with less than four years on their driving licence will pay €4.5 Euros per day with a maximum €50 Euros

Drivers over 75 + MUST TAKE OUT THE SCDW INSURANCE

Groups may contain similar models to those specified. No model can be guaranteed in any group. 

ALL PRICES ARE FOR THE RENTAL ONLY (UNLESS OTHERWISE STATED). ADDITIONAL EXTRAS ARE PAID LOCALLY ON ARRIVAL

The rates are subject to change without notice

The rates are subject to change without notice

Please note that the contents of our website are aimed at users aged 16 years and above, but you must be over 21 years to hire cars using the payment methods on our website.

Buying Products on our website

To order car hire you will need to follow the ordering procedures set out on the relevant order page.

Details of the prices for the car hire and the procedures for payment and collection are displayed on or through our website. The price of the car hire is the price in force at the date and time of your order. The price of the car hire may change before you place your order. We try to ensure that the prices displayed on our website are accurate but the price on your order will need to be validated by the supplier as part of the acceptance procedure. We will inform you if the car hire price is higher than that stated in your order and you may cancel the order and decide whether or not to order the car hire at the correct price.

You undertake that all details you provide to us for the purpose of ordering car hire which may be offered by us on our website will be correct.

Complaints

If you have any complaints, you should direct them to us via e-mail at help@hirecarsinspain.com or by post to 118a High Street, Lee-on-Solent, Hants, PO13 9DA

Information you provide

The following applies to any information you provide to us, for example during any registration or ordering process:

  • You authorise us to use, store or otherwise process any personal information which relates to and identifies you, including but not limited to your name and address, to the extent reasonably necessary to provide the services which are available through our website by us or our suppliers. If you obtain or choose to buy car hire through our website then we may collect information about your buying behaviour and you send us personal correspondence such as e-mails or letters then we may collect this information.
  • You must ensure that the personal information you provide is accurate and complete and that all ordering details contain your correct name, address and other requested details.

Applicability of Online Materials

You assume total responsibility and risk for your use of our website and use of all information contained within it. This will not affect any rights which you may have warranties or otherwise against the suppliers.

Compliance with Law

We have endeavoured to ensure that our website complies with UK law. However, we make no representations that the materials on our website are appropriate or available for use in location outside the UK.

Copyright

The contents of our website are protected by international copyright laws and other intellectual property rights. The owner of these rights is hirecarsinspain.com. All car hire and company names and logos mentioned in our website are the trademarks, service marks or trading names of their respective owners, including us. You may download material from our website for the sole purpose of placing an order with hirecarsinspain.com or using our website as a shopping resource.

Linked Sites

Hirecarsinspain.com makes no representations whatsoever about any other websites which you may access through our website or which may link to our website. When you access any other website you understand that it is independent from hirecarsinspain.com and that we have no control over the content or availability of that website. In addition, a link to any other site does not mean that hirecarsinspain.com endorses or accepts any responsibility for the content, or the use of, such a website and shall not be liable for any loss or damage caused or alleged to be caused by or in connection with use of or reliance on any content, goods or services available on or through any other website or resource.

Alterations

We may alter these terms and conditions from time to time and post the new version on our website, following which all use of our website will be governed by that version. You must check the terms and conditions on the website regularly.

Liability

All Products you purchase from our website irrespective of whether we are the seller or not will be covered by such guarantees and warranties as are provided by car hire supplier and we accept no liability for them. All other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to the car hire, our website or any information or service provided through our website are strictly excluded. We will do our best to ensure that all materials and information published on our website are accurate, but please note that all materials and information on our website are provided on an ‘as is’ basis.

Exclusion of Liability

In relation to the purchase of Products, we accept no liability for any indirect or consequential loss or damage, or for any loss of data, profit, revenue or business (whether direct or indirect), however caused, even if foreseeable. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use or performance of our website or its contents other than as a direct result of purchasing car hire, we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of hirecarsinspain.com or our servants, agents or any other person.

Cancellations

There are no charges made for cancelling car hire with hirecarsinspain.com, but there will be no refunds given for rentals ended early, late collections, no shows or cancellations made after the rental start date.

These terms and conditions replace all other Terms and Conditions previously applicable to the use of our website.